Privacy Policy

1. Introduction

Dive Into Swimming (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect and process the following data about you:

  • Identity Data includes first name, last name.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

3. How We Use Your Data

We use your data to provide, improve, and personalise our services, process your transactions, handle bookings, and communicate with you about these services. We also use this data for marketing purposes, provided you have given your consent.

4. Sharing Your Data

We share your data with third-party service providers who help us deliver our services. These include Soakly, our booking system, and Google Analytics, which helps us understand how you interact with our site. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to request access to your personal data, request correction of your personal data, request erasure of your personal data, and object to processing of your personal data.

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

8. Data Transfers

We do not transfer your data outside of the European Economic Area (EEA).

9. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

10. Contacting Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Nene House, Station Road, Watford Village, Northamptonshire, NN6 7XN, United Kingdom

Phone: +44 1327 300 456 Email: hello@diveintoswimming.com

This policy was last updated on 19th June 2023